![]() ![]() ![]() Let Zoe show you how good The Modern Voice can be. Say hello or hi, or howdy, or hola to Zoe-just one of our new text-to-speech voices. Nuance reporting and analytics gives you clear visibility into how your IVR is performing and how customers are using it, so you can continually optimize your customer experience for even better ROI. Get more value from your IVR and voice apps. ![]() With Vocalizer, your brand can say whatever you want it to and whenever you need it to-without having to hire, brief or record voice talent. Powered by AI, it uses deep neural networks to create natural sounding speech in 53 languages and voice options. Nuance Vocalizer offers advanced, automated voice for IVR, mobile channels and more, so you can bring an engaging, consistent brand voice to all channels. Text-to-speech TTS is the voice of your brand-make it stand out. Nuance Recognizer uses AI to provide unprecedented accuracy in speech recognition, capturing changing intent in complex, multi-channel dialogues-so your customers always feel they're understood. Great automatic speech recognition ASR makes the difference between an effortless experience and a frustrating one. Deep experience of helping ambitious organizations enhance customer care? That's what it takes to deliver The Modern Voice.Īnd here's what it gives you…. Decades of leadership in natural language processing? Also check. You've got two options: Stick with the same old, same old and hope for the best, or push yourself to be better and give customers the effortless experiences they crave. So engaging with your brand becomes much less effort for customers-and serving customers becomes much less expensive for you. The Modern Voice makes the dream of intelligent, autonomous, conversational interactions a reality. Using natural, conversational language makes life easier for your customers that's a big boost for satisfaction and loyalty. ![]() They're used to having connected, conversational, effortless experiences, which means every one of your customer engagement channels-from IVR to mobile to web -needs to deliver them. In a world of virtual assistants and smart homes, customers expect to control their experiences with technology simply by talking. In fact, it's made voice more important than ever. We'll let you in on a secret: Digital hasn't killed voice. ![]()
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January 2023
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